Transparency About Our Cookie Usage

Cookies are small, secure text files that are placed on your device when you visit our website. They are essential tools that allow us to create a seamless and personalized premium experience. We use them to:

• **Remember Your Preferences:** To save your personalized settings like language and currency for a smoother and more tailored experience.
• **Analyze User Interactions:** To understand how you navigate our website, which helps us identify areas for improvement and optimization.
• **Enhance Your Journey:** To optimize your browsing experience and ensure all website features work perfectly across all devices.
• **Deliver Relevant Content:** To provide you with tailored content and advertising offers that match your interests and preferences.
• **Measure Performance:** To analyze website traffic and measure the effectiveness of our platform and marketing efforts for continuous improvement.

Essential Cookies

These cookies are crucial for the proper functioning of the website:

• Authentication cookies (to keep you logged in)
• Security cookies (to protect against fraudulent activities)
• Load balancing cookies (to manage traffic distribution)
• Session cookies (to preserve your session status)

Performance Cookies

These cookies help us understand visitor interactions with our website:

• Google Analytics (for website usage statistics)
• Page load time measurement
• Error tracking and reporting
• User journey analysis

Functional Cookies

These cookies enable enhanced functionality and personalization:

• Language selection
• Region/country selection
• User interface customizations
• Accessibility settings

Marketing Cookies

These cookies are used to show relevant advertising:

• Facebook Pixel (for social media advertising)
• Google Ads conversion tracking
• Retargeting and remarketing campaigns
• Affiliate tracking

We use third-party services that may place their own cookies:

• **Microsoft Clarity:** To analyze user behavior and improve website usability while maintaining your privacy.
• **Facebook:** To provide targeted advertising and measure campaign success while respecting your privacy preferences.
• **Payment Gateways:** To securely process payments and prevent fraud through industry-standard encryption protocols.
• **Customer Support Platforms:** To provide live chat and support ticket functionality for immediate assistance and problem resolution.
• **Content Delivery Networks:** To ensure fast and reliable delivery of website content across all global regions.

Browser Settings

You can manage cookies through your browser settings:

• **Block all cookies** (this may affect website functionality and user experience)
• **Block only third-party cookies** while allowing essential first-party cookies to remain
• **Delete current cookies** to start with a clean browsing session
• **Configure automatic cookie deletion** when you close your browser

Our Cookie Consent Feature

Use our cookie consent banner to:

• **Approve or reject non-essential cookies** based on your privacy preferences
• **Customize your cookie choices by categories** for granular control over your data
• **Change your choices at any time** through our user-friendly preference center
• **See detailed information about each cookie type** and understand their specific purposes

Different cookies are stored for different time periods:

• **Session Cookies:** Deleted when you close your browser, for temporary functionality
• **Persistent Cookies:** Up to 1 year (duration depends on specific purpose and functionality)
• **Analytics Cookies:** Up to 2 years, to provide comprehensive usage insights
• **Marketing Cookies:** Up to 180 days, to deliver relevant advertising experiences

Under EU cookie regulations, you have the right to:

• **Be informed about cookies** before they are placed on your device with clear information
• **Give or withdraw consent** for non-essential cookies at any time without penalty
• **Access details about the cookies we use** including their purpose and duration
• **Object to the use of cookies for marketing** while maintaining essential website functionality

We may regularly revise this cookie policy:

• **Revisions will be published on this page** with clear indication of changes made
• **Major revisions will be announced via email** to ensure you are informed of important updates
• **Your continued use means acceptance** of revisions and updated cookie practices
• **Please check this page often** for the latest updates and policy changes

If you have questions about our use of cookies:

• Email: support@lunotv.us
• Address: 1234 Business Center Dr, New York, NY 10001, United States
• Privacy Officer: privacy@lunotv.us