Agreement to Terms
By subscribing to or using any LUNOTV service, you are entering into a binding legal agreement and agree to be bound by these Terms and Conditions. Please read them carefully.
- **Binding Contract:** These Terms constitute a legally binding contract between you ('the member') and LUNOTV ('the service').
- **Acceptance Required:** If you do not agree with any part of these Terms, you are not authorized to access or use our service.
- **Agreement to Updates:** Your continued use of the service after any modifications to these Terms signifies your acceptance of the updated agreement.
- **Age Requirement:** You must be at least 18 years of age or the age of legal majority in your jurisdiction to subscribe to our service.
Outline of Service
LUNOTV provides a feature-rich streaming television service, which includes:
- **Unrivaled Content Access:** Entry to a vast library of over 37,000 live international channels.
- **Expansive VOD Library:** An extensive collection of on-demand movies and series, updated regularly.
- **Multi-Device Compatibility:** The ability to stream seamlessly across a wide range of supported devices.
- **Always-On VIP Support:** Access to our dedicated, around-the-clock customer support team.
- **Continuous Innovation:** All other features and enhancements as detailed on our official website.
User Accounts and Sign-Up
To access our exclusive service, you must create a personal account. You agree to:
- **Provide Accurate Information:** Supply truthful and current information during the registration process.
- **Maintain Confidentiality:** Safeguard your account credentials and not share them with others.
- **Report Breaches Immediately:** Notify us without delay if you suspect any unauthorized use of your account.
- **Accept Full Responsibility:** You are solely responsible for all activities that occur under your account.
- **One Account Per Subscription:** Adhere to the policy of one primary account per household subscription.
Subscription and Financials
Subscription Options
We offer flexible subscription options to suit your viewing preferences:
- **Flexible Tiers:** Choose from monthly, quarterly, and annual subscription options for maximum flexibility and convenience.
- **Transparent Pricing:** All prices are clearly displayed in your chosen currency and include applicable taxes with no hidden fees.
- **No Auto-Renewal:** We put you in control. Subscriptions do not auto-renew, preventing unwanted charges and giving you full control.
- **Price Change Notifications:** We will provide at least 30 days' notice of any adjustments to our pricing structure via email.
Our Secure Payment Terms
To ensure a seamless experience, please note the following payment terms:
- **Advance Payment:** All subscription fees are payable in advance for the chosen billing period to ensure uninterrupted service.
- **Secure Methods:** We accept major credit/debit cards and PayPal through our secure, encrypted payment gateway with PCI compliance.
- **Service Interruption:** Non-payment may result in temporary suspension of your service after a 48-hour grace period.
- **No Prorated Refunds:** As described in our refund policy, we do not offer refunds for partial subscription periods under normal circumstances.
Acceptable Use Policy
You agree to use the LUNOTV service only for lawful, personal, and non-commercial purposes, in a manner consistent with these terms:
- **Account Security:** You will not share your login credentials or allow others access to your account, to ensure security and prevent unauthorized use.
- **Respect Geo-Restrictions:** You will not attempt to circumvent geographical or content-based restrictions that exist due to licensing agreements.
- **No Commercial Use:** The service is for personal entertainment only and may not be used for commercial purposes without our express written consent.
- **Service Integrity:** You will not disrupt, impair, or damage the service or its underlying infrastructure in any way.
- **No Reverse Engineering:** You will not attempt to decompile, reverse engineer, or otherwise compromise our proprietary systems or technologies.
Prohibited Actions
To protect the integrity of our service and our community, the following actions are strictly prohibited:
- **Unauthorized Resale:** Reselling, redistributing, or otherwise commercializing our service without express written permission from LUNOTV.
- **Circumventing Restrictions:** Using VPNs, proxies, or other methods to bypass geographical content restrictions or access controls that are legally required.
- **Content Piracy:** Recording, capturing, reproducing, or distributing content provided through our service in violation of copyright laws.
- **Promotion Abuse:** Creating multiple accounts or using fraudulent methods to unfairly exploit promotional offers or discounts.
- **Automated Access:** Using bots, scripts, or other automated means to access or interact with our service without authorization.
- **Illegal Activities:** Engaging in activities that are unlawful, fraudulent, or harmful to our service, infrastructure, or other members.
Intellectual Property Rights
All content, software, trademarks, and materials provided through the LUNOTV service are the exclusive property of LUNOTV or its licensors and are protected by international intellectual property laws.
- **Ownership:** We own or license all content provided through our service under strict licensing agreements.
- **Usage Restrictions:** You are granted a limited, non-transferable license to view content for personal use only. You may not copy, distribute, or modify any content.
- **Brand Assets:** The LUNOTV name, logo, and all related trademarks are our exclusive property and may not be used without our prior written consent.
- **User-Generated Content:** While you retain ownership of any content you generate, you grant us a license to use it in connection with the service.
Service Availability
We strive to provide a highly reliable, premium service, but cannot guarantee uninterrupted access at all times.
- **Scheduled Maintenance:** The service may be temporarily unavailable during planned maintenance windows, for which we will notify via email in advance when possible.
- **Force Majeure:** We are not liable for service interruptions caused by events beyond our reasonable control (e.g., natural disasters, ISP outages, government actions).
- **Content Variability:** The availability of certain channels or content may vary by geographical region due to licensing restrictions and legal requirements.
- **Service Evolution:** We reserve the right to modify, add, or remove features to continuously improve the service, with reasonable notification to users.
Privacy and Data Protection
Your privacy is a cornerstone of the LUNOTV experience. Our commitment to your privacy is absolute.
- **Governing Policy:** Our comprehensive Privacy Policy, which you agree to by using the service, governs all data collection and usage practices.
- **Legal Compliance:** We strictly adhere to all applicable privacy laws, including GDPR and other regional regulations worldwide.
- **Informed Consent:** Your use of the service constitutes your consent to the data processing activities described in our Privacy Policy.
- **Your Data Rights:** You retain the right to access, correct, or request deletion of your personal data at any time without penalty.
Limitation of Liability
To the fullest extent permitted by law, LUNOTV's liability is strictly limited.
- **Exclusion of Indirect Damages:** We are not liable for indirect, incidental, special, or consequential damages arising from your use of the service.
- **Maximum Liability:** Our total aggregate liability to you for all claims is limited to the total amount you have paid for the service in the preceding 12 months.
- **No Warranty:** The service is provided 'as is' without any warranty of being error-free or uninterrupted, although we strive for excellence.
- **Assumption of Risk:** You acknowledge and agree that you use the service at your own risk and discretion.
Service Termination
This agreement may be terminated by both you and LUNOTV under the following conditions:
- **Termination by You:** You may terminate your subscription at any time through your account settings with immediate effect.
- **Termination by Us:** We reserve the right to terminate or suspend your account immediately and without notice upon any breach of these terms.
- **Payment Obligations:** Termination does not relieve you of outstanding payment obligations incurred prior to termination.
- **Survival of Clauses:** Certain clauses, including but not limited to Intellectual Property and Limitation of Liability, survive termination of this agreement.
Governing Law and Dispute Resolution
These terms and all disputes arising from them are governed by the laws of the jurisdiction where LUNOTV is headquartered, without regard to its conflict of law provisions.
- **Jurisdiction:** Any legal action or proceeding will be filed exclusively in the courts of our home jurisdiction, as specified in our registration.
- **Initial Dispute Resolution:** We strongly encourage you to first contact our VIP support team to seek a resolution for disputes before initiating legal action.
- **Binding Arbitration:** For certain disputes, binding arbitration may be required as the sole method of resolution to ensure fair outcomes.
- **Class Action Waiver:** To the extent permitted by law, you agree to waive any right to participate in a class action lawsuit against LUNOTV.
Changes to Terms
We reserve the right to modify these terms at any time to reflect changes in our service or the law.
- **Change Notification:** All revisions will be posted on this page with a clearly displayed updated effective date.
- **Major Revisions:** For significant changes, we will provide prominent notification, which may include email notification at least 30 days in advance.
- **Acceptance of Revisions:** Your continued use of the service after changes constitutes your acceptance of the new terms.
- **Right to Decline:** If you disagree with the revised terms, you have the right to close your account before the changes take effect.
Contact Information
For inquiries about these terms:
- Email: support@lunotv.us
- Address: 1234 Business Center Dr, New York, NY 10001, United States
- Phone: +1-555-LUNOTV1
- Business Hours: Always Open
Questions About These Terms?
Our legal department is ready to clarify any questions you may have about our Terms and Conditions.
Important: By using our service, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions.